Day & Night Family Dental

Gabby 2 months ago

Had an appointment today at 8am . Stood outside waiting for them to open the doors till after 8. Stood in line waiting to check in then get handed paperwork for 2 kids that was being seen. It’s almost 8:10 by the time I get the paperwork. They tell me I have until 8:15 to fill the paperwork out for 2 kids before they reschedule for it being turnt in after 8:15. I give the papers back at 8:14. It’s 8:34am and they say they can’t see kids due to myself owing a balance my insurance didn’t cover that I did NOT know I had. I could pay it or reschedule. I didn’t have it at the time so they got rescheduled. I missed work to take kids for a cleaning. They could have told me over the phone that they would be placed under my account instead their own given they’re the ones being seen. They could have told me if I owed I would have to pay first and then I would have asked if I owed anything or not. They are always always over booked . I made this appointment two months almost in advance! I had to miss work for them to just say “you owe so we can’t see them” something that should have been communicated before hand!

Miranda Saunders 2 months ago

We came in to Day and Night for walk-in emergency treatment. It was not the best experience. I have more cons than pros about our visit but I will list both: Pros: -The front desk staff were great. Kind, helpful, and answered questions I had. One who had worked both days we came in (came in Sunday and was asked to come back Monday) checked in on us as we were getting ready to leave. I appreciated that. -The dental assistant we had was also great, and good with my daughter. She explained everything she was doing and when she saw my daughter struggling, asked her what what wrong so she could do her best to fix it. She also handled literally everything from getting us set up, to sealants, to getting us a referral to a different dentist office, and did so with a smile and in a timely manner. -We were refunded immediately for the portion of work that was unable to be completed (more on that later) before we even left the office. -The hours are convenient for a lot of people, I will give them that. Cons: -We went in Sunday morning and were told that they didn't have a pediatric dentist on the weekends so we should come back Monday. Which was a pain, but at the time understandab

Johnette Moseley 3 months ago

This visit at this off was a horrible one. For 1. They had my date of birth year 1997. I was born in 77. SMH. I put on the admission paper that I have dental anxiety and I was super scared. Then the dentist came in hit my tooth on the right side with his tool. I told him to please not hit the left side like that because that’s where my pain was. He immediately caught an attitude and said I’ll give you a minute. Then he couldn’t understand why I sat up completely off the chair. He told me the tooth needed to come out. I was horrified then. My daughter who was with me talking me through it. I said I’m going to do this. Well. The girl came in to numb my mouth with the numbing gel. She numbed the right side!!! I said hold on my pain is on the left side. I started to grab my stuff I saw that as a bad sign. I was ready to go. He came back in I told him he was on the wrong side. He tried to get mad at me. I told him never mind I was good. I’ll just get my money back and leave. I went quietly to the front crying and scared. The receptionist was getting my money back to me and he comes up there in my face and said you need to stop!! What in the world is wrong with this ma

Eileen Taylor 3 months ago

Had a great experience today 6/25/2026 as a walk in. Arrived at 8am. Filled out the paperwork as a first time patient. Leslie at the front desk was very friendly, helpful, Polite and professional. I was called to the back within 20 mins after arriving. The assistant was Tasha. Tasha was bubbly, friendly and explained things in details. She made me comfortable. Dr miller was awesome. He accessed my issue, explained my next steps and even took care of my tooth until I could see a periodontist. They provided me with my x-Ray and told me my options. Dr miller was gentle, and professional. Overall, I had an excellent experience. I will definitely recommend them.

Miriah Norton 7 months ago

I have had so much anxiety and fear around dentists for years. Dr. Salony and his assistant Jessica are the most patient, caring, and gentle I’ve ever met! It was a virtually painless appointment (I had two fillings) and they comforted and explained everything to me as they were doing it. Not to mention, they did flawless work on my fillings! I also had a deep cleaning at this appointment by Rosalie, and she too was absolutely amazing and patient with me! These three honestly care about their patients, and it shows!!! The only dentist I will see from now on!! Life changing appointment!